Helping organisations design better digital products and services
Office for National Statistics
Identifing and de-risking opportunities to increase civic engagement, improve data quality and encourage survey completion rates.
HMRC Digital
Multiple project deliveries:
Home Office
Redesign of the collaborative service between Border Force and HMRC to risk and control goods moving through UK ports.
DEFRA Digital
Supporting the needs of farmers and foresters applying for new environmental schemes.
Department for Transport
Exploring empathetic solutions to improve the Blue Badge reapplication process.
Testing ideas for a new service that advised patients who had received faulty medical implants.
Department for Science, Innovation and Technology
Designing a shared ERP system for multiple government departments.
Creation of a new operational platform to support consistent assessment of regulated care services using CQC's single assessment framework.
Multiple web projects delivered for Hertz, including the redesign of their hire car fulfilment website for Air France.